Delivery is within 3 to 4 working days from our warehouse in to all major Australian metropolitan areas. All other areas are sent express post to ensure fast delivery.

Rest assured that Australia Post and anyone associated with the delivery of the parcel is not aware of its contents or origin. All packages are simply and discreetly labelled. The return address on the packaging is Spiral Books and Gifts.

The parcel is packaged to prevent discovery of the contents by interpretation (such as trying to feel the packaging). It will arrive in a standard Australia Post Express courier bag. In the event the courier is unable to deliver to the address supplied, the parcel may be collected from your nearest Australia Post store.

However, should your product be faulty or defective, we will liaise with the manufacturer on your behalf to secure you a replacement product.

All returns should be sent to Spiral Books and Gifts, 487 Malvern Rd, Toorak, VIC, 3142, with the following information (i) your order number (ii) problem with product (iii) a return address for replacement product. Before returning any items, please contact us by calling (03) 98261164